Privacy Policy
Last Update on 22 March 2025
Privacy Policy
YallaPass prioritizes the protection of your personal information and has established this Privacy Notice to clarify how we collect and utilize your data. This notice outlines the specific purposes for which your personal details are collected when using www.YallaPass.om or the YallaPass Mobile App. We ensure full compliance with the Omani Cyber Crimes Law and all relevant data protection regulations.
We strongly encourage you to read this Privacy Notice thoroughly to understand how your personal information will be handled.
Personal Information
YallaPass only retains personal information, such as your name, address, email, telephone number, date of birth, and country of residence, when you voluntarily provide it during ticket purchases or when requesting communications from YallaPass management.
Please be aware that while providing this information is not compulsory, opting not to do so may restrict access to certain features or services available on the Website or Mobile App. You have the option to update or modify your personal details at any time by signing into your account and selecting your name at the top of the page. Additionally, please note that YallaPass does not store any credit card information.
Types Information Retained (KYC):
- Personal Identifiers: Name, email address, phone number, date of birth, gender.
- Billing Information: Payment details, billing address.
- Account Information: Username, password.
- Event Participation Data: Tickets purchased, event attendance details.
How YallaPass Uses your Personal Information
Personal information will be held on YallaPass system and used for operational purposes such as the processing of bookings and orders, analyzing audience data and, where you have consented.
You have the right at any time to request YallaPass to stop contacting you and can amend how YallaPass uses your personal information by signing in to Website – Mobile app and accessing your account details.
YallaPass may from time to time ask you for further information in order to update records or for particular purposes. You are under no obligation to participate and should you provide any further information, YallaPass will inform you how any further information will be used.
YallaPass may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you, including geo-demographic information and measures of affluence, when it is available from external sources to help us do this effectively. This helps us understand the background of the people who support us and helps us to make appropriate requests for gifts to supporters who may be able and willing to give more than they already do.
Sharing your Personal Information
YallaPass will only disclose your personal information if you have explicitly consented by selecting the relevant opt-in option within your online account. Furthermore, if you choose to participate in competitions or other activities that require thirdparty administration, YallaPass may share your personal information with the respective businesses for the purpose of contacting you. You may modify these preferences at any time by signing into your online account
Information Automatically Collected from your Computer/Mobile app
Log Files / Public IP Addresses: A public IP address is a unique identifier assigned to a device or group of devices connected to the internet, enabling it to access online resources. Upon visiting www.YallaPass.om or using the Mobile app, YallaPass’ web server automatically logs your public internet protocol ("IP") address, generating a log file. This log file records the date and time of your visit, the pages accessed, the referring website (if available), and your internet browser version. This data is collected for the purposes of diagnosing and managing the website, auditing the geographical distribution of users, and understanding how users arrive at the site.
YallaPass does not typically associate IP addresses with any personally identifiable information, ensuring that you remain anonymous while the IP address is used solely for the generation of analytics data.
Security
YallaPass employs rigorous measures to ensure the protection of your information. In this regard, YallaPass has implemented suitable technologies and policies designed to safeguard your privacy against unauthorized access and misuse.
LEGAL INFORMATION
USER AGREEMENT
COPYRIGHT
I acknowledge and agree that all materials, services, and information ("materials") presented on the YallaPass Mobile App/Website are the exclusive property of YallaPass. I agree not to reproduce, copy, or otherwise duplicate such materials without the explicit written consent of YallaPass. I further understand that these materials are provided solely for personal use in connection with the App/Website. I agree not to resell, modify, repurpose, or repackage and resell any of the materials. I recognize that this agreement grants YallaPass rights to the materials beyond those provided under copyright law.
DISCLAIMER
No guarantees or assurances, either expressed or implied, are made regarding the services or the Customer's use of this App/Website. The Customer understands that the App/Website provider does not control the condition or changes to any venue mentioned on the App/Website.
The Customer further acknowledges that the App/Website provider has not made any representations or warranties, express or implied, (i) about whether the services meet the Customer's specific needs or purposes, or (ii) regarding the quality or fitness for a particular purpose. The App/Website provider will not be held responsible for any damages, and the Customer accepts all risks and waives any claims against the App/Website provider for any damages, regardless of the cause (whether through contract, negligence, product liability, or other legal theories), even if the App/Website provider was aware of the possibility of such damages, which result from or are related to using the App/Website.
You are always entitled to file a lawsuit before the relevant court if you believe that we are not processing your personal data in accordance with the Omani Cyber Crimes Law or any other relevant data protection regulations.
Disclosure
Except where you have provided explicit consent for YallaPass to share your personal information, YallaPass will not disclose any of your personal data without your authorization, unless required by law. This may include circumstances such as compliance with a court order or a request from law enforcement or a regulatory or governmental authority investigating illegal activities.
Third Party Websites
YallaPass is not liable for the privacy policies or practices of other websites, even those accessed through links on
Last Update on 22 March 2025
www.YallaPass.om. We strongly recommend that you review the privacy policy of each website you visit and direct any concerns or inquiries to the respective website owner or Data Protection Officer.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our APP or Website, and you will be notified of significant updates. We may also notify you prior using the provided services that our Privacy Policy has been updated.
Continuing on using our platform after the policy amendments, makes you acknowledged and agreed with its latest content.
Contact Information
If you have any questions about this Privacy Policy or your rights, contact our Data Protection Officer at: info@YallaPass.o